
I should have cut my losses a long time ago but considering I paid $2,600 to help save me time (/s) I wanted them to fix it. Alternatively, we recommend scheduling a free 30-minute consultation with a tax expert if you’re looking for a customized service. The company offers three annual paid plans, each of which includes expert advice from a team of specialists. 1-800Accountant’s cost naturally depends on what you want to get out of the online accounting service. 1-800Accountant offers a satisfaction guarantee for their services. If you’re not satisfied within 30 days of using their services, you can request a refund of the remaining balance of your purchase.
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The service particularly shines in providing post-formation guidance and integrating accounting considerations into the business setup process. However, the lack of included registered agent service (a $149/year additional cost) is a notable weakness compared to competitors. We use dedicated people and clever technology to safeguard our platform. They explained everything clearly and did an excellent job with my taxes.
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This situation has caused us significant stress, financial strain, and has completely disrupted our ability to maintain our financial responsibilities. We recommend getting a customized solution for your specific needs by scheduling a free 30-minute consultation with an https://www.bookstime.com/ expert. We’re not alone on this – most users praise 1-800Accountant for its excellent customer support. If you aren’t ready to commit just yet, there’s also a free Startup plan, especially made for businesses looking to file an LLC. Moreover, the accounting solution integrates ecommerce platforms like BigCommerce and Squarespace.
Business Response
She also refused to confirm if she could ensure complaince, answer letters from the IRS , or any of the other services promised to us. So many errors I had late filing fees to pay by the time they fixed them all. While 1-800Accountant displays high average ratings on a couple of third-party review sites, dig a little deeper and you’ll find a very different story.

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Customers consistently report aggressive sales tactics and high-pressure consultations that feel straight out of “Wolf of Wall Street”, and past employees have confirmed they were coached to https://truefamilyenterprises.com/what-is-3-way-matching-in-ap-and-why-do-you-need/ lie to prospective clients. Customer reviews are a powerful tool for building trust and loyalty. If the situation still isn’t resolved after taking these actions, it may be time to hire a tax attorney. It’s also worth considering asking for partial or full reimbursement of fees paid if you have documented proof of negligence or errors made by 1-800Accountant. In addition to these setbacks, we are now facing late fees and penalties that could have been avoided had your team performed their duties correctly and timely.

For more advanced features, including tax filing and planning, the company offers two additional plans 1800accountant reviews starting at $249 per month, billed annually. While several accounting solutions exist in the market, few match 1-800Accountant’s comprehensive approach to business financial services. However, QuickBooks is another popular tool that combines expense management, accounting, and bookkeeping tools all in one platform that starts at $35 per month. Traditional Certified Public Accountant (CPA) firms also provide similar services, but typically at substantially higher costs and without the streamlined, technology-enabled experience that 1-800Accountant offers. Overall, 1-800Accountant provides the most comprehensive service for the price with its expert-led offerings. 1-800Accountant provides a robust set of features across all service tiers with each plan thoughtfully designed to match different business needs.
- Just to clarify, here at Best Reviews, we only review products and services – we don’t sell them.
- These included misspellings of our city and even our names, which led to confusion with the IRS.
- This could give you the freedom to focus on your business while receiving accurate, detailed reports and enjoying game-changing features like automation.
- These automated systems can categorize transactions, reconcile accounts, and even predict cash flow patterns with impressive accuracy.
- Due to 1800Accountant’s unprofessionalism, it has now put my wife’s 6-year nationalization process at risk.
- Instead of paying a fee, you can just visit the IRS website and apply with your business info.
QuickBooks is an online accounting platform developed by Intuit, a global provider of financial and tax software. In the UK, QuickBooks offers Bookkeeping, Tax preparation and submission capabilities … 1-800Accountant assists individuals and businesses with taxes, payroll, bookkeeping, and other accounting needs. We offer a one-stop, convenient solution to all your accounting needs. In addition, you have access to expert guidance across all compliance fields, full-service bookkeeping, payroll support, and free business formation. Small business owners who don’t really like handling spreadsheets can find 1-800Accountant highly useful for bookkeeping services.
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- We offer a one-stop, convenient solution to all your accounting needs.
- The complaint text that is displayed might not represent all complaints filed with BBB.
- Since 1-800Accountant offers multi-state compliance, you can hire remote employees in different states without worries, and employees have a self-service portal to easily view and download W-2s and pay stubs.
- The software had numerous errors, including duplicate items, wrong dates, and organizational issues.
Additionally, the onboarding and support have felt disorganized and lacking the thoroughness I expected. The experience was frustrating, with poor communication and no real resolution. 1800Accountant has a 1.2 star rating from 10 customer reviews and consumers are mostly dissatisfied; reviews describe widespread service failures, billing disputes, and requests for refund. I had to take a break until September b/c of developments in my personal life. Don’t rule out local CPAs, especially if you’d prefer in-person meetings – you won’t get any in-person meetings with a remote service, and this is important for some business owners. Finally, 1-800Accountant offers comprehensive bookkeeping and payroll Services tailored to small businesses.
